Privacy policy

Orbital Archive Privacy Policy

Last updated: February 21, 2026

Orbital Archive (“we”, “us”, and “our”) operates this store and website to provide you with a curated shopping experience (the “Services”). Orbital Archive is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.

1. Personal Information We Collect

We collect information that identifies or can reasonably be linked to you. This includes:

Contact Details: Name, billing address, shipping address, email address, and phone number.
Financial Information: Payment card details and transaction information processed through our secure payment gateways.
Order Details: Information regarding the specific "Retro-Futurist" records or apparel items you view or purchase.
Device & Usage Data: IP address, browser type, and interaction data collected automatically via cookies.

2. How We Use Your Information

We use your personal information to fulfill our contract with you and maintain our business operations:

Order Fulfillment: To process payments, fulfill custom-printed orders, and arrange shipping via our partners.
Customer Support: To respond to inquiries sent to orbital.archive.hq@gmail.com or through Shopify Inbox.
Marketing: To show you advertisements or send promotional updates if you have opted in.
Security: To detect and prevent fraudulent transactions or malicious activity.

3. How We Disclose Personal Information

We share your information with trusted third parties to provide our Services. This includes:

Shopify: Our primary platform provider.
Production Partners: We explicitly share order and shipping details with Printful Inc. and Printify Inc. for the physical manufacturing and delivery of your custom-printed items.
Shipping Carriers: To deliver your items from our global fulfillment hubs.
Legal Compliance: We may disclose information to comply with applicable laws or respond to valid legal processes.

4. International Data Transfers (EU/UK)

Orbital Archive is based in Canada. If you are located in the European Economic Area (EEA) or the United Kingdom, your data may be transferred outside of your region, including to Canada and the United States. We rely on recognized transfer mechanisms, such as Standard Contractual Clauses, to ensure your data remains protected.

5. Your Rights and Choices

Depending on where you live (such as the EU, UK, or certain US states), you may have the following rights:

Right to Access: Request a copy of the data we hold about you.
Right to Deletion: Request that we delete your personal information.
Right to Correct: Request that we update inaccurate information.
Right to Opt-Out: Object to the processing of your data for targeted advertising.

To exercise these rights, please contact us at orbital.archive.hq@gmail.com.

6. Security and Retention

We retain your personal information only as long as necessary to provide our Services, resolve disputes, or comply with legal obligations (typically 7 years for tax purposes). While we use industry-standard security measures, no transmission over the internet is 100% secure.